XPLOVIEW PRIVACY POLICY

Legal text version: 2026-09-12

1. SCOPE AND SUMMARY

This policy covers Sunpet Industries Limited's xploview applications and accompanying installers for iPadOS, Android, Windows and macOS, including wired and wireless editions (the "Software"). It describes the Software, rather than the independent services operated by app stores, operating-system providers, websites or other applications.

The Software processes microscope images and saves your work locally. It does not automatically send your captures, measurements, settings or diagnostic logs to Sunpet. We do not operate user accounts, cloud storage, advertising, behavioural tracking or analytics within the Software. No registration is required to use it.

Local processing is necessary to display, capture, edit, measure and manage images and videos. "No collection by Sunpet" does not mean that the Software never accesses or stores information on your device.

2. WHAT IS PROCESSED ON YOUR DEVICE

Depending on the edition and features you use, the Software locally processes microscope video and device information, photographs, recordings, measurements and calibrations, file names and locations, preferences, connection settings and diagnostic information. Wireless editions also process the connection details and credentials needed to communicate with a microscope.

Files are saved in the app's local storage, a device photo library, or a folder or destination you choose, as supported by the platform. Diagnostic information may include errors, device details and file paths; a path can contain your account name. The Software does not automatically upload this information.

Some editions save calibration names, measurement units and scale, and capture or calibration dates inside image files. This metadata stays with the file when you copy or share it. Avoid including personal or sensitive information in calibration names if you do not want it to accompany exported images.

The Software may request permission to access a camera or USB microscope, photos and videos, selected files or folders, or a local network, as needed for the features available on your platform. You can manage permissions through your device's settings. Refusing a permission may prevent the corresponding feature from working. The Software does not record microphone audio or collect your location for tracking.

3. MICROSCOPE CONNECTIONS

Wired editions communicate with a connected microscope. Wireless features exchange video, control commands and connection information with a microscope over its Wi-Fi or local network connection. That local communication is part of operating the microscope; it is not an upload to Sunpet or a cloud service.

Connection protection depends on the microscope and firmware. Some supported older microscopes use unencrypted local connections. Do not assume that every supported microscope provides encrypted transmission. Use a trusted network and protect access to your microscope and device.

4. SHARING, CLOUD BACKUPS AND OTHER SERVICES

You control whether to export, share or move your files. If you use a share feature or open a file in another application, the destination you choose handles it under that service's own terms and privacy practices.

Your operating system, photo-library settings, device backup, organisation's device management, or a cloud-synchronised folder may copy locally saved files or app data to another device or service. For example, a photo library or folder may be configured to sync to cloud storage. Sunpet does not operate that syncing and cannot control it through this policy. Review those services' settings if you want files to remain solely on your device.

Opening an external website or contact link uses your browser, email application or another service. App stores and operating systems may also process download, update, purchase, security and diagnostic information under their own policies and your settings. Their independent processing is separate from the Software's own data practices.

5. IF YOU CONTACT SUNPET

If you email us or voluntarily send a file or diagnostic log, we receive your contact details and the information you choose to provide. We use that information to respond to you, investigate the issue and maintain the correspondence needed for those purposes or applicable legal obligations. Email and other service providers handling that correspondence may also process it to provide their services.

Send only information needed for your enquiry. Check logs and images for sensitive material before sharing them. We retain support correspondence only for as long as reasonably necessary for the enquiry, related record-keeping and applicable legal requirements. Contact us if you have questions about, or wish to exercise applicable rights over, information you have supplied to us. These voluntary communications are separate from automatic collection by the Software.

6. RETENTION, DELETION AND SECURITY

You manage locally stored files through the Software's available controls, your photo library, file manager and device settings. Local caches and diagnostic logs may be cleared or rotated automatically. Uninstalling an app may remove private app data but may leave exported files, photo-library items, saved folders or backups. Removing a local copy does not necessarily remove copies held by a cloud or backup service.

Sunpet cannot remotely view, retrieve or delete files held only on your device. Protect your device and any backups with appropriate access controls. The Software does not provide a separate encrypted vault for captures and cannot guarantee the security of your operating system, network or other services you use.

7. YOUR RIGHTS AND OTHER PEOPLE'S INFORMATION

Depending on the laws that apply to you, you may have rights to access, correct or erase personal information Sunpet holds, restrict or object to its use, obtain a portable copy, or complain to the relevant privacy authority. Contact us to make a request. This policy does not limit those rights. We do not need an account-deletion process for the Software because it has no user accounts.

If your captures identify other people or contain sensitive information, you are responsible for having an appropriate basis to capture, use, retain and share them. The applicable responsibilities depend on your circumstances; local-only storage does not itself remove privacy obligations.

8. CHANGES AND CONTACT

Changes to this policy will be identified by a new legal-text version and made available with the Software and through its published privacy-policy link where applicable. A change in wording does not itself authorise new data collection. Any future feature that changes these practices must be appropriately explained and meet applicable permission and legal requirements.

For questions about this policy or information you have provided to Sunpet: